The MOT Compliance GroupMOT Compliance Group
Frequently Asked Questions

MOT compliance, answered

Still have questions? Get in touch with our team to discuss your requirements and see how we can help.

A dedicated team of automotive professionals with decades of combined experience as Mechanics, MOT Testers, Trainers, DVSA Vehicle Examiners, Managers and Business Owners. You can read about the team and how the company works on our About and Meet the Consultants pages.

We support a network of hundreds of independent sites across the UK, and through our exclusive professional partnership with MOT Expert - the UK's only fully dedicated MOT training company - your compliance, training and qualification needs are taken care of under one roof.

To discuss our range of services, book a course or arrange a site visit from one of our consultants, email contact@motcg.co.uk or call 0800 0487 063.

Each MOT Compliance consultancy package is bespoke to your needs and structured after an initial visit from one of our expert consultants. They will advise on what their experience tells them would best suit your station, and together you decide on the support your Vehicle Testing Station needs to be efficient, compliant and profitable.

Because each package is bespoke and tailored to the requirements of each station, the price varies. The main factors are the concentration of support required and the frequency of future visits - and we will cover all the costs and options with you clearly before anything starts.

Where formal disciplinary action is being considered after a DVSA inspection, a letter - the contemplated disciplinary letter - is sent to each of the parties against whom action is being considered. The sanction level depends on the severity of the shortcomings found.

If you receive one of these letters and have no consultancy support in place, call us straight away on 0800 0487 063.

There are several routes to qualifying, and your current qualifications and experience determine which you need. Training is delivered through our exclusive professional partnership with MOT Expert. To discuss the courses available to you, dates and costs, contact MOT Expert on 01604 422700.

A review of your MOT station by one of our consultants, online or face to face.

We check test lane procedures and tester conduct against the MOT Testing Guide and Inspection Manuals. We also check your equipment and calibration records, test documentation, record keeping and internal quality control.

You get a compliance report with our findings, recommendations and any actions needed.

DVSA can inspect your testing arrangements, equipment, facilities and records. They can check your testers' competence and re-examine vehicles you have recently tested.

Have your calibration records ready to show. Make sure every tester has done their annual training and passed their annual assessment.

A site audit from us before the visit shows you what needs putting right.

The situations we see most often are a recently passed vehicle later found defective by DVSA, a mystery vehicle with defects the tester did not find, and concerns raised after DVSA surveillance of the station.

Every two months.

The Authorised Examiner is responsible for the quality of testing at their garage. Quality control checks must be carried out by a competent person and the result recorded, including any agreed action.

We carry out quality control checks at independent garages and main dealerships.

DVSA's MOT Testing Guide says every Authorised Examiner must have an adequate system of quality management at each of their test stations. It should pick up things going wrong in good time so they can be put right.

Our compliance management service covers your internal quality control, compliance documentation and record keeping.

DVSA uses a risk-based approach to test stations. You can see your site's risk rating on the MOT testing service.

DVSA staff can inspect your testing arrangements, equipment, facilities and records, check your testers' competence and re-examine recently tested vehicles.

Yes. We review the evidence, handle the paperwork and prepare the technical evidence. We write and send the appeal, attend interviews and deal with DVSA for you, including if the matter goes to a PACE interview.

An appeal against a cessation notice must be made in writing within 14 days of the notice.

Advice is available whether you are a client or not: email contact@motcg.co.uk or call 0800 0487 063.

MOTXpert, powered by VTSPro. It gives you full visibility and control of your MOT operation from one platform: monitor tester performance in real time, identify issues before DVSA does, manage QC audits, site audits and test logs in one system, and never miss a calibration or compliance deadline.

Request a demo and we will show you how it works on your own site data.

Still have questions?

Get in touch with our team to discuss your requirements and see how we can help.

Book a consultation