Who we are. This website is run by MOT Compliance Group Limited, a company registered in England and Wales under number 14007125, whose registered office is at 60 St James Mill Road, Northampton, NN5 5JP. We are registered with the Information Commissioner’s Office under registration number ZB406259.
Any personal information you give us, either on this website (for example, via a contact form), via email or direct mail, phone contact or direct contact in person will never be sold, rented or made public without your consent.
We take your privacy seriously. We’ll only use your information to administer your account or provide the products, services and/or information you’ve asked for. Sometimes, to do that we might need to pass information on to a third party (for example your email into a newsletter sending system). When we do, we’ll use safe, reliable, GDPR compliant services who won’t pass your personal details anywhere else. You can see who we use by looking at the ‘third party data processors’ below.
The forms on this website ask for:
This website does not use tracking or advertising cookies.
We process personal data under the following lawful bases:
If you email us, either using a website contact form or by sending a direct email, we’ll get that information in an email. That data isn’t stored on our website.
If you phone us and we need to store your details for any of the legal bases explained we’ll store it safely on company computers that are regularly maintained, safely kept (in alarmed premises where possible). We might also add your information to our CRM if it is right for processing your reason for contact.
We may keep a record of contacts (such as emails that have been sent and received), but again we won’t use the details for anything other than the relevant legal reasons stated.
We retain personal data only for as long as reasonably necessary to provide our services, fulfil contractual obligations, comply with legal and regulatory requirements and resolve disputes.
Retention periods depend on the type of information, the purpose for which it was collected and any applicable legal obligations.
When information is no longer required, it will be securely deleted or anonymised.
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Please contact us for more details.
Under UK GDPR, individuals have the right to request access to their personal data, correction of inaccurate information, erasure where applicable, restriction of processing, objection to certain processing and data portability where applicable.
They can also withdraw consent where processing relies on consent.
Requests can be made using the contact details provided in this policy. We will normally respond within one calendar month, subject to applicable legal requirements.
GDPR enquiries: leanne@motcg.co.uk
Individuals who have concerns about how their personal data is processed can contact us using the details provided in this policy.
They also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
